Approval Requirements
Approval Criteria and Minimum Requirements for Retail Payment Service Providers
Approval Requirements
Minimum Requirements for a Retail Payment Service Provider
Entities or individuals wishing to register and operate a payment systems switch or provide related products and services should comply with the RBZ Act [Chapter 22:15], the NPS Act [Chapter 24:23], the Banking Act [Chapter 24:20], and the BUP and SML Act [Chapter 24:24].
The following additional requirements must be provided and fulfilled prior to commencing operations.
1 Corporate Governance Issues
- Beneficial/ownership structure
- Memorandum and Articles of Association
- Adequate capital amount
- Net worth statements for directors
- Director clearance by Police and credit rating bureau
- Organisational structure and proposed names of key office holders
- Board and Senior Management profiles
2 Business Plan
- Objectives and mission statement
- Business case
- System technology / functionalities / process flow
- Market analysis
- Financials
- Viability and projections
3 Comprehensive Risk Management Framework
- Identify all pertinent risks
- Measurement
- Mitigating measures
- Transaction limits
- Controls
4 Agreements
- Service level agreements
- Contractual agreements with third parties signed
5 Clearing and Settlement Modalities
- Clearing arrangements
- Settlement procedures and processes
- Collateral
- Rules and procedures
- Third-party entry and access criteria
6 Policies and Procedures
- Pricing policy
- Conflict resolution policy
- Customer protection issues
- Customer due diligence procedures
- AML policy
7 Anti-Money Laundering Requirements (AML)
- ML/TF risk assessment
- Beneficial ownership
- Politically exposed persons
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Customer Due Diligence:
- Know your customer/employee/customer/agent/partner
- Record keeping
- Continuous risk assessment of new and existing technological products
- Suspicious transaction report
- Third-party service level agreements and due diligence
8 Systems Integrity and Audit Report
- System design and architecture
- System providers
- Capacity and reliability of the system
- Pilot test results
9 Special Requirements for Cross-Border Payments
- Compliance with Exchange Control law
- Regulatory certificate of good standing from country of origin (foreign entity)
10 Application Fees
Application fees will be guided accordingly from time to time.
NB
- Non-banking institutions should partner with a bank of their choice and ensure the application is submitted through the same bank.
- No pilot tests or live launch of any product should be conducted without the requisite regulatory approval.